Customer Satisfaction

Posted by admin on November 11, 2022

What Do Central Galaxy Trampoline Club Think Of Gymaid's Equipment and Service?


At Gymaid we care passionately about the quality of everything we do, from the products we sell to the service we offer.


We decided it was about time to delve a little deeper than the reviews you can find about us on Trustpilot or our testimonials page. We are so proud to bring you a case study from one of our long-standing customers, Central Galaxy Trampoline Club.


Central Galaxy Trampoline Club run from two venues in Coventry, the Alan Higgs Centre and at Sport Connexion. They have purchased everything from the latest Eurotramp Ultimate Trampolines and Eurotramp Integal End Decks to spare parts and push in mats for their trampolines.


With over 50 years of coaching experience this club understands how important it is to maintain good quality trampoline equipment for their members. We caught up with them to see what they had to say about their customer experience with Gymaid over the years. 


Here’s what they had to say:


” I’m Andy and I've been involved in Trampoline Gymnastics for over 25 years now. When I moved to Coventry with Stacey, we re-established Central Galaxy Coventry Trampoline Club. Since then the club has grown from 3 nights a week on 4 trampolines to 6 days a week, on 10 trampolines across 2 venues.”

How did you hear about Gymaid?

“I had known about Gymaid from being a member of Gillingham Jumpers when I was younger and then seeing and getting to know the Gymaid team around the Country at national Competition.”

What have you purchased from Gymaid?

“We have purchased loads - Trampolines, End Decks, an Air Track kit and push in mats, as well as spares and replacement parts as needed.”

How often do you use equipment purchased from Gymaid?

“I'd say we go to Gymaid 2 - 3 times a year to purchase equipment, which gets used every single time the club is open.”

What product do you like the most?

“I think the push in mats are brilliant - they are so light it's easy to push them into the right places - but they are also soft and durable enough to help minimise impact to our trampoline gymnasts.”

Who has enjoyed the equipment most in your club?

“All of our members enjoy and benefit from the equipment we have purchased, be it pre-school lessons or elite training session the equipment offers the right experience for all.”

Which gymnast do you think has benefited the most?

“Once again - all of our members, having the opportunity to bounce on high quality trampolines that reflect what they bounce on at Regional and National competition really helps their confidence heading into those events, and for the recreational bouncers the safety and durability of the equipment is exceptional.”

Which features are most valuable to you in the equipment you use?

“The safety of the equipment will always be what I prioritise, along with this the robustness and durability of the equipment.”

Will you shop with Gymaid again?

“Definitely - and for plenty of reasons too, good quality safe equipment along with good quick service with a smile.”

Did the service and equipment Gymaid provided Central Galaxy Trampoline Club bring happiness to the club members and coaches? Yes! We like to think so.

If you’re reading this and based in Coventry, you can contact Central Galaxy Trampoline Club on this link. The have everything you’ll need for your gymnast. From early years gymnastics, beginners’ lessons through to development trampoline and DMT gymnastics classes.


Trampolining is a great form of exercise for all ages. It can strengthen limbs, improve stamina, co-ordination, self-confidence, balance, muscle tone, body awareness, special awareness and let’s not forget its great fun for everyone!


If you need help with equipment in your trampoline club get in touch with a member of the Gymaid team now. Whether its trampoline equipment, spare parts or servicing, we will be happy to help.   

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