FAQs


What is the max weight limit of a trampolinist?

There is no weight limit for a trampolinist. However, it is recommended that people with joint complaints or overweight people should start trampolining gently.

Is trampolining dangerous? Which safety rules should be observed?

Every sports discipline has its own hidden dangers, trampolining included. Nonetheless, the risks can be avoided to a large extent by following the safety rules. Every novice should approach trampolining with caution. Children should only trampoline under adults supervision, following the safety rules.

Do I need a special Tschoukball or can I play this with any ball?

Tschoukball is a fantasic high-paced sport for people of all ages, genders and abilities. The Tschoukball frame can be used with any ball.

How many people can jump on a trampoline at the same time?

Basically, to avoid risk of injury from collision, it is recommended that there should be no more than 1 person jumping on the trampoline at any time. See Safety manual trampoline safety rules for more information on safety recommendations. 

How long does it take to inflate an AirTrack?

All AirTracks are inflated within 4 minutes thanks to our high performance blowers.

Is there a chance of damaging an AirTrack by over pressurizing it?

No, the extreme pressure needed to actually damage an AirTrack cannot be reached with the blowers we supply nor the exercises you would do on it.

24 Hours after inflation the airtrack is not hard enough anymore, do I need to repair this?

AirTracks are not designed to maintain their pressure overnight. Because of differences in temperatures it loses a bit of air and therefore inflating it once per day is not unusual. If you are in any doubt, please contact us for a professional opinion.

What is the lifespan of air products?

Obviously, this will depend on how the products are used and in what frequency. A lifespan of more than 7 years is definitely not uncommon.

What guarantees do you give on your air products?

We give 2 years guarantee on our air products. This covers manufacturing faults.

For accidental damage we are able to assist you with repairs or offer a repair service if required.  

When our AirTrack is leaking, how can you help us?

A puncture in the surface or damage to a seam could cause your AirTrack to leak. For both options, we have a solution that is very simple and cheap. You do not have to send the AirTrack to us; we will send the repair material to you incl. an instructional video of the repair.

What is the difference between these AirTracks and the old Tumble Tracks?

The new generation Air Tracks from the Air Track Factory are really airtight. Therefore, you do not need an expensive big blower that makes a lot of noise. A small hand blower is enough to inflate even the biggest Air Tracks within 4 minutes. Also the AirTrack is only 60% of the weight and resembles the real gymnastic floor much better.

Do your AirBox and AirSteps fit on the AirTracks?

Yes, we make the AirBox and AirSteps in both 2.8 and 2 meter wide to match the size of the AirTracks. If you let us know the width of your AirTrack and we make the AirProducts in the right width.

Which bed should I choose?

Different trampoline beds are available for different models and abilities. Read Jumping Bed Information or contact us for advice. 

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Gymaid Limited
Jumpers Rebound Centre
Mill Road
Gillingham
Kent
ME7 1HN

0845 230 3036

01634 853540

Buying a trampoline and trying to find the best for your budget? 

Call us today on 0845 230 3036